Terms of Service
Effective date: August 22, 2026
IMPK services
IMPK for Business provides customer-authorized marketing preparation, automation, delivery, reporting, and related business services. Service descriptions, prices, eligibility requirements, and delivery timing shown at checkout form part of these Terms. Payment does not override compliance review, recipient eligibility, suppression, content approval, or release controls.
Text messaging program
The IMPK Text Blast program prepares and, after all required approvals, delivers business marketing text messages to recipients who have provided the legally required permission. Message frequency varies by campaign. Message and data rates may apply. Consent to receive marketing messages is not a condition of purchase.
Recipients may reply STOP, STOPALL, CANCEL, UNSUBSCRIBE, END, or QUIT to opt out. A confirmation will be sent and no further marketing texts will be sent unless the recipient later initiates re-entry by replying START, YES, or UNSTOP where supported. Reply HELP for help or contact support@impakkmarketing.com or +1 888-534-3159. Carriers are not liable for delayed or undelivered messages.
Customer responsibilities
Customers must provide accurate information; own or have permission to use submitted content, offers, links, and contact data; maintain evidence of valid recipient consent; exclude purchased, rented, scraped, or improperly shared lists; and honor opt-outs, revocations, DND, suppression, and applicable laws. IMPK may pause or reject a request when lawful use, content, consent, audience eligibility, payment, or technical readiness cannot be verified.
Approvals and delivery
No campaign is released merely because checkout is complete. The exact message, sender, eligible audience, schedule, and release status must pass IMPK’s approved workflow. Material changes return the campaign to review. Delivery, responses, leads, sales, and carrier acceptance are not guaranteed.
Billing, cancellation, and refunds
One-time services are charged in full at checkout. For recurring services, the billing interval is disclosed before purchase. Applicable taxes and processor fees are shown before payment. Fulfillment begins after payment and required intake are verified. A customer may cancel before fulfillment begins for a full refund. After fulfillment begins, completed work and third-party costs are non-refundable; any remaining refund is based on undelivered work. Recurring services may be canceled before the next renewal and remain active through the paid period. Nothing in these Terms limits rights that cannot legally be waived.
Ownership and licenses
Customers retain ownership of their submitted materials and grant IMPAKK a limited license to process them for the ordered service. After full payment, customers receive the rights stated at checkout to custom final deliverables. IMPAKK and its licensors retain their pre-existing tools, templates, methods, software, and third-party materials, subject to any license included with the deliverable.
Account eligibility, suspension, and termination
Accounts and purchases are for business users age 18 or older. IMPAKK may pause or terminate access for nonpayment, unlawful use, invalid consent, security risk, abuse, or material breach. Customers retain access to paid deliverables as required by the final approved service terms and applicable law.
Privacy
Our handling of personal information is described in the IMPK Privacy Policy.
Governing law
These Terms are governed by the laws of the State of Georgia, with venue in a court of competent jurisdiction serving Fulton County, Georgia.
Business contact
IMPAKK MARKETING LLC, doing business as IMPAKK MARKETING, 6595 Roswell Road, Suite G2215, Atlanta, GA 30328. Email: support@impakkmarketing.com. Phone: +1 888-534-3159.
Acceptable use
Customers may not use IMPAKK services for unlawful, deceptive, infringing, abusive, discriminatory, unsafe, or unauthorized activity; to transmit malware; to impersonate another person or business; to evade consent, suppression, carrier, platform, or provider safeguards; or to submit content, data, or recipient lists they do not have the right to use. IMPAKK may reject, pause, or remove affected work while investigating a suspected violation.
Warranties and disclaimers
IMPAKK will perform services with reasonable care and in material accordance with the approved order. Except for that commitment and warranties that cannot legally be excluded, services and deliverables are provided “as is” and “as available.” IMPAKK does not guarantee uninterrupted availability, provider or carrier acceptance, search ranking, media placement, inbox placement, delivery to every recipient, leads, sales, revenue, or any particular business result.
Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or lost profits, revenue, data, goodwill, or business opportunity arising from these Terms. IMPAKK’s aggregate liability arising from a specific service will not exceed the amount the customer paid IMPAKK for that service during the twelve months before the event giving rise to the claim. These limits do not apply where prohibited by law or to fraud, willful misconduct, or obligations that cannot legally be limited.
Indemnity
To the extent permitted by law, a customer will defend and indemnify IMPAKK and its personnel against third-party claims, losses, and reasonable costs arising from the customer’s unlawful use of the services; content, data, offers, links, or recipient lists supplied by the customer; infringement caused by customer materials; or failure to obtain and honor required permission, consent, DND, or opt-out rights. IMPAKK will provide prompt notice and reasonable cooperation and will not settle a claim imposing nonmonetary obligations on the customer without consent.
Disputes
Before filing a claim, the parties will give written notice describing the dispute and attempt in good faith to resolve it for at least thirty days. If unresolved, either party may bring the claim in a court of competent jurisdiction serving Fulton County, Georgia, subject to applicable law and any non-waivable rights. Either party may seek urgent injunctive relief when necessary to protect security, confidential information, intellectual property, consent, or suppression rights.
Changes and severability
IMPAKK may update these Terms prospectively by posting a revised effective date and providing additional notice when legally required. Material changes do not retroactively alter an already-paid order unless the customer agrees or the change is required by law or a provider necessary to fulfill the service. If any provision is held unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver.
